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I live near you. Can I come pick the order up instead of having it shipped to me?
Yes we accept local pick up. Call us to arrange your local pick up phone 416-271-3184.
Could you throw in some free stuff like stickers with my order?
We will receive some free promotion material in the package.
How long will the order take to get to me?
Ground shipments through Canada with Canada post takes any where from 2 to 5 business days.
Ground shipments to the USA with Canpar USA takes anywhere from 5 to 7 business days.
I seen an item on Ebay, but it isnt on your website. Can you add it on to my order for me?
Our website and eBay store are completely two different things and we can not merge items or orders from eBay to our website.
Do your truck sets come in pairs/ wheels come in sets?
Yes all our truck sets come in parts and our wheels come in sets.
After I pay, when will my item ship out?
All order will be shipped out within 2 business days.
Will I be charged sales tax on my order?
All orders in Canada are sales tax required.
All orders to the USA are no sales tax required.
I got the wrong item or it is damaged through the delivery what should I do?
If you received the wrong item or it is damaged , please make sure to contact us immediately at 1-416-271-3184.
What payment methods do you accept?
We accept credit cards (Visa, MasterCard or Amex), paypal, and google checkout.
Where do you ship to?
Unfortunately we ship through our website only to Canada and the USA. If you do not live in either of these places you can find our products in our eBay store. We ship from our eBay store to any where in the world. |
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